GENERAL TERMS AND CONDITIONS OF SALE AND USE OF (May 2013)
The purchase of any item offered on is subject to these Terms and Conditions. Orders may only be made by individual consumers and corporations purchasing goods other than for resale. Any resale or distribution of Karoo Collection items purchased on is strictly prohibited, unless permission is first granted.
For each order on www.KarooCollection.com, your acceptance of the Terms and Conditions of Sale in force at the date of the order will be requested.
Purchase - Ordering
While we work on the ability to accept online orders, please contact Brooke Berlin at +1 720 226 4545 to place your order.
Upon confirmation of your order you will receive an invoice for the item(s) and any related tax and shipping costs. Payment must be received prior to an order being shipped. We are able to ship items anywhere in the United States.
While every effort is taken to ensure that the color, design and style of the Karoo Collection item in the photographs displayed on are representative of the original products, variations may occur due to technical restrictions of color reproduction on your computer equipment. Karoo Collection reserves the right not to accept or to cancel your order in our sole discretion for any reason without liability if, among other things, the products are not available, are incorrectly priced or are otherwise incorrectly described. Accordingly, Karoo Collection shall not be liable for any error or inaccuracy in the photographs or graphical representations of Karoo Collection items displayed on www.KarooCollection.com.
Purchase - Availability
Our offers of items are valid as they are displayed on www.KarooCollection.com, subject to availability. Instructions about the availability of items are provided at the time of the ordering. At times, errors may exist, especially in case of simultaneous orders of the same product by several customers. In the case of unavailability of a product after ordering, you will be informed by email or by phone as soon as possible, and it will be proposed to you either to order another item shown on in substitution or to cancel your order. If you choose to cancel your order, you will be refunded if your payment has been processed. Karoo Collection shall not be liable in case of stock outage or unavailability of products. Karoo Collection reserves the right to change at any time and without notice the items proposed on www.KarooCollection.com.
Purchase - Payment
The prices of Karoo Collection items are indicated in U.S. dollars, excluding taxes and shipping costs. Karoo Collection reserves the right to modify the prices of products offered on at any time without prior notice. You will be charged the prices displayed on at the time your order was confirmed provided the goods ordered were available at this time, however, Karoo Collection reserves the right not to accept or to cancel your order if the products are not available, are incorrectly priced or are otherwise incorrectly described.
You are required to pay for your order immediately upon confirmation of your order. We currently only accept payment by cash, check or wire, however, we are working to take orders with credit cards. Your order will only be shipped once we have received and processed your payment.
Shipping – Delivery
Goods purchased via may only be delivered within the United States, excluding Puerto Rico, Guam and all other U.S. possessions and territories situated outside North America.
Any delivery address situated outside this zone will be refused during the ordering procedure. Karoo Collection will not process any order for which a post office box or APO/FPO address is provided.
Goods will be shipped to the delivery address specified during the ordering procedure.
Shipping - Costs
You will be asked to select the shipment method you would prefer as part of the order procedure.
Delivery costs depend on the value of your order and the delivery service you select:
Ground 2-Day Overnight
From $350.00 to $800.00 $20.00 $30.00 $35.00
From $800.01 to $1000.00 $25.00 $35.00 $40.00
$1000.01 or more $30.00 $40.00 $45.00
For delivery to Alaska or Hawaii, you will be invoiced a supplement of $10.
We will inform you of the shipping costs for the shipment method you select in the order summary before you confirm your order.
This amount will be payable by you in addition to the price, including taxes, of the goods ordered.
Delivery - Process
During the ordering procedure, we will inform you of the time required for delivery and the various forms of delivery available for the goods purchased.
Please check that your shipment is correct upon delivery. If there are any discrepancies in your order when the products are delivered to you, you should note the nature of the potential discrepancy on the delivery notice, sign it, and contact us immediately.
If the goods do not conform to your order or you are not satisfied with them, you may return them, exchange them or request a refund according to the terms and conditions contained in the section entitled "Returns - Exchanges - Refunds"
Returns – Exchanges – Refunds
You are entitled to return any product ordered via within the thirty (30) calendar days following the date of delivery, subject to the following terms and conditions:
Returns must be sent in their original condition and packaging to the following address: 3601 Arapahoe Ave. #201, Boulder, CO 80303. You must enclose the original receipt with your return, or a copy if you are returning part of your order.
For items received as a gift from www.KarooCollection.com, you are only entitled to a merchandise exchange.
If you exchange goods, the shipping costs for the first delivery will not be refunded. However, you will not be charged for the shipping costs of the second delivery. Only one exchange by item will be honored.
In either case (exchange or refund), the shipping costs incurred in returning any replacement goods to you will be refunded if you were justified in returning the goods because they were not as ordered (e.g., product reference error, damaged goods, etc.).
Karoo Collection has sole discretion in determining whether the products are in original condition when returned to www.KarooCollection.com. Karoo Collection will not be responsible or liable if any item you wish to return to is lost, misdirected or delivered late.
All material on (drawings, designs, illustrations, photographs, sound tracks, written text, logos, trademarks, and all other intellectual property of any nature) is the exclusive property of Karoo Collection. You may not reproduce, by any means or process (except as expressly provided herein), in full or in part, distribute, publish, transmit, create derivative works based on, modify or sell any such material contained on www.KarooCollection.com.